The Art of Negotiation - Strategies and Skills

Negotiation is a popular dispute resolution option because it enables parties to avoid going to court and to reach mutually agreeable solutions without the need for a neutral. Negotiation skills are essential in complex work environments, especially when dealing with issues that involve multiple parties and intersecting interests.

This program is designed to equip trainees with the knowledge and skills necessary to engage in negotiations using a comprehensive approach to overcoming challenges. It will instill in trainees a sense of confidence and control over the negotiation process to reach effective, sustainable outcomes.

This is a practical program with a focused training approach. With no more than six trainees per instructor, each trainee will receive individualized attention, providing for better results and maximal benefit from the program.

The program is offered through a strategic partnership between SCCA Academy and the Center for Effective Dispute Resolution (CEDR) in UK, a leading ADR training center whose courses are delivered by top international experts practicing in the fields of negotiation, facilitation, and training.

Program Features

Training Outputs

Course Content

Target Groups

The Art of Negotiation: Strategies and Skills program employs an approach to identifying the best learning methods. It provides enrichment through a blend of theory, practice, and interactive dialogues to enhance trainees’ negotiation and persuasion skills:

Engage in exploratory dialogues that enable early identification of challenges.
Integrate theory and practice to build expertise.
Master skills needed for negotiation and managing complex discussions, such as being assertive without being aggressive, rejecting proposals without compromising the effectiveness of the negotiation, paraphrasing, strategic thinking, and finding value through exploration.
Introduction to advanced negotiation skills, with an emphasis on effective communication.
Build a sense of assurance, confidence, and control when negotiating, while employing skills to build and maintain sustainable working relationships.
Focused training methodology (one trainer for every six trainees), allowing for individual feedback to be provided to each trainee.

Gain a comprehensive framework for dealing with a variety of negotiations and complex discussions.
Learn effective communication skills.
Gain skills to present and handle proposals.
Learn to identify and handle negotiation styles and personalities.
Understand how to handle tricks, ploys, and negotiation challenges.
Manage stress and emotions during the negotiation process.
Learn strategies to break a deadlock and solve problems effectively.
Gain the ability to innovate negotiated solutions that lead to positive results.
Develop the skill of negotiating under pressure to achieve effective results.

Day 1	Day 2	Day 3
Introduction and training method. Framework for effective negotiation. Negotiation experience (exercise). Preparation and readiness. Claiming value through bargaining. Decision-making and influence. Negotiation role-playing scenario.	Introduction to initiating negotiations. Negotiation styles. Transitioning from styles to strategy. Initiation and exploration in negotiation. Listening and building understanding. What should you listen to while negotiating? Managing emotions (yours and others’). Presentation of offers and proposals. Ending the negotiation. Negotiation role-playing scenario.	Review of Days 1 and 2. Handling difficult challenges. Stakeholders and the basic principles of negotiation. Breaking deadlocked negotiations. Exercise including Preparation and readiness. Initiation and exploration. Debrief and feedback. Bargaining and concluding. Debrief and feedback. Creativity in negotiation.

Business leaders.
Executives.
Lawyers and legal counsels.
ADR practitioners, including arbitrators, mediators, and others.

Trainer

Mr. James South

Chief Executive of the Centre for Effective Dispute Resolution (CEDR) Mediator, consultant, and trainer with more than 25 years of experience in more than 30 countries, working with individuals, institutions, and public bodies in dispute management and resolution.
Lawyer specializing in commercial disputes and international contracts. Provides facilitation services and conflict resolution training. Proficient in Spanish and trained in mediation.
Extensive experience in providing training programs and advisory services to governmental and judicial bodies and international organizations in more than 30 jurisdictions around the world.
Past lead expert at the International Finance Corporation (World Bank Group), and Past international expert for the Ministry of Justice of Moldova.
Focus on practical training to employ mediation skills in advanced fields. Collaborated with the International Centre for Settlement of Investment Disputes (ICSID) and the Energy Charter Secretariat to develop specialized training programs in Washington D.C., Paris, and Hong Kong.
Holds a Master's in Law in Dispute Prevention and Resolution from the University of Westminster, London, and has taught ADR at prestigious universities in the United Kingdom and the United States.s Board of Directors member for the International Institute for Mediation (IMI) and past Board member for the Civil Mediation Council (CMC) for England and Wales.
CMC Fellow, a status granted in recognition of his outstanding contributions to the development of the mediation profession.

FAQs

1 Is the program offered online?

This program is in-person only.
2 Are there any conditions to register for the program?

No.
3 What is the cancellation and refund policy?

To view the cancellation and refund policy (Click Here)
4 How long is the program?

3 Days

09:00 AM - 04:00 PM

Tue, 25 Nov 2025
Riyadh
English
10900 SAR
13 seats left
3 Days
Enroll Now